01
Fully managed school IT
A managed service covering unlimited helpdesk, proactive monitoring, planned onsite support and access to senior technical guidance.
Learn more
Managed IT for education
Technology that supports teaching and learning.
OpsWise provides managed support across day-to-day IT, cyber security, cloud and planning, with services shaped around school operations and safeguarding responsibilities.
✓ Enhanced DBS-checked personnel
✓ UK-based support
✓ Documented responsibilities
DfE standards considered
Safeguarding context ✓
EXAMPLE SERVICE VIEW
No critical alerts
A clear view of your estate
92
/100
Illustrative health score
Areas reviewed
Example trend this term
Urgent response
1 hr
Example target
Endpoint cover
100%
Recorded estate
Last backup test
07:30
Example status
Open risks
03
Assigned owners
Primary + secondary
Experience across different school settings
Microsoft + Google
Cloud, identity and device administration
Managed + co-managed
Support shaped around the school’s team
Support + planning
Day-to-day help and longer-term direction
A joined-up service
Support beyond day-to-day tickets.
Our managed service brings support, cyber security, infrastructure and planning together around the way each school operates.
02
Cyber security & monitoring
Support for MFA, endpoint protection, backups, filtering reviews, incident planning and practical staff awareness.
Learn more03
Cloud, identity & devices
Administration and support for Microsoft 365, Google Workspace, Entra, ChromeOS, Windows, iPad and Android estates.
Learn more04
Networks, Wi-Fi & filtering
Planning and support for switching, wireless, segmentation, broadband, safeguarding controls and capacity.
Learn more05
Projects & transformation
Planning and delivery for serverless migrations, Windows 11 readiness, MIS integrations, classroom AV, procurement and summer works.
Learn more06
Strategy, compliance & DPO support
Technology roadmaps, budget planning, asset visibility, DfE standards mapping, GDPR input and reporting for governors and SLT.
Learn more
Our operating model
One practical approach, in three stages.
We document the current position, agree priorities and make responsibilities and next steps visible.
Assess
Inventory, access, contracts, security, safeguarding, capacity and user experience.
Stabilise
Address priority risks, document the estate, establish support and agree useful baselines.
Improve
Maintain a prioritised roadmap, review service measures and plan investment over time.
Standards without the jargon
Evidence for security and safeguarding reviews.
Technology decisions in schools carry safeguarding, operational and data protection consequences. We help translate technical detail into clear ownership, records and next steps.
- ✓ DfE digital and technology standards gap review
- ✓ Support for annual filtering and monitoring reviews
- ✓ Cyber incident and disaster recovery planning
- ✓ Governor and SLT reporting in plain English
- ✓ GDPR, DPIA and supplier due diligence support
Staff-ready resources
Practical guidance for everyday school risks.
Short, plain-English guides to help staff recognise a request, pause before an email attack and keep sensitive information out of AI tools.
View all resourcesHow to spot a SAR and what to do
Recognise verbal and written requests, know what to record and route them promptly.
Open the staff guideStaying safe when using email
Simple warning signs and practical steps to take before or after clicking.
Open the staff guideAI and GDPR: do’s and don’ts
Clear guidance for pupil, staff, safeguarding and confidential information.
Open the staff guide
Your estate, considered together
Experience across the systems schools use.
We help manage the connections between platforms, suppliers and people without assuming that one ecosystem suits every school.
Microsoft
Google
Arbor
SIMS
Wonde
RM Unify
Groupcall
LGfL
CPOMS
Paxton
Hikvision
Senso
Sophos
Ubiquiti UniFi
Ruckus
Aruba
Cisco Meraki
Newline
Promethean
SMART
ViewSonic
HPE
Lenovo
Dell
InVentry
Product names and trademarks belong to their respective owners. Inclusion reflects platform experience and does not imply a formal partnership or endorsement.
Built around your team
Support models for different teams.
Whether you need broad managed coverage or additional depth for an existing team, the proposed scope, responsibilities and service measures are documented before work begins.
Essential
Remote support, monitoring and scheduled onsite time, with an agreed service scope.
- Unlimited helpdesk
- Monitoring & patching
- Security oversight
- Vendor liaison
- Termly service review
Broader coverage
For primary & secondary
Fully managed
A managed support model combining responsive helpdesk, planned onsite time and technical leadership.
- Everything in Essential
- Regular onsite engineer
- Named technical lead
- Roadmap & budget planning
- Projects & compliance support
Co-managed
Additional expertise, monitoring and capacity for an established internal team.
- Escalation support
- Project delivery
- Shared tooling & documentation
- Multi-site standards
- Holiday & absence cover
For procurement teams
Clear responsibilities before support begins.
Schools can review how scope, service levels, transition, data handling, reporting and exit arrangements are addressed before entering a contract.
Review supplier assurance
01
Service scope and responsibility matrix
02
SLA, priorities and reporting arrangements
03
Implementation and handover planning
04
Data protection, continuity and exit
Straight answers
Common questions.
If you are comparing options, send us the difficult question. We aim to give a clear, practical answer rather than a sales script.
Ask OpsWiseCan you support our Microsoft 365 or Google Workspace setup? +
Yes. We support Microsoft 365, Entra and Google Workspace for Education, including identities, groups, email, MFA, device policies, licensing, safeguarding controls and migrations. We can also help schools that use both platforms.
Can you help improve our Wi-Fi and network? +
Yes. We can review broadband, firewalls, switching, wireless coverage, VLANs, capacity and filtering. Recommendations are based on the school estate, safeguarding requirements, future plans and the evidence found during technical assessment.
Can you strengthen our cyber security and backups? +
Yes. We help schools review privileged access, MFA, endpoint protection, patching, email security, backups, recovery testing, monitoring and incident readiness. Any recommendations are prioritised by risk and practical school impact.
Can you support our MIS and connected school systems? +
Yes. We have experience supporting systems including SIMS, Arbor, RM Unify, Wonde, Groupcall, CPOMS, InVentry and connected Microsoft or Google services. The exact responsibility is agreed clearly where another supplier also provides support.
Can you work alongside an internal IT technician? +
Yes. A co-managed service can provide a senior escalation route, additional capacity, monitoring, documentation and project expertise while retaining day-to-day knowledge in school.
Do you help with safeguarding and filtering reviews? +
Yes. We help schools plan and document filtering and monitoring reviews, test controls across locations and devices, record findings and present technical risks clearly for DSLs, leaders and governors.
OpsWise School Assurance
Turn guidance into evidence, action and leadership oversight.
A maintained, self-service membership for schools that brings IT, cyber security, online safety and data-protection assurance into one practical annual cycle. Available to schools across the UK, whether or not OpsWise provides your managed IT support.
Explore the complete membership
From expectation to oversight
A repeatable evidence route
01ExpectationsTranslate current DfE, KCSIE, NCSC and ICO guidance.
02EvidenceRecord what is in place, how it was checked and what is missing.
03ActionAssign priorities, owners, target dates and proportionate next steps.
04OversightGive SLT and governors a clear, evidence-led assurance view.
Your first 30 days
Start with a clear route
- 1–5Confirm ownershipName the school lead, deputy and relevant reviewers.
- 6–15Complete the flagship reviewBuild a baseline across IT, cyber and digital assurance.
- 16–30Agree priority actionsRecord decisions, evidence and leadership follow-through.
10school-ready launch resources in Word and PDF
Monthlyfocused update or maintained resource
Termlypractical group briefing for member schools
Controllednamed access to current member versions
Start with a conversation.